{"id":36811,"date":"2024-04-30T15:43:49","date_gmt":"2024-04-30T05:43:49","guid":{"rendered":"https:\/\/hradev.connexionpoint.com.au\/?p=36811"},"modified":"2024-05-01T11:29:23","modified_gmt":"2024-05-01T01:29:23","slug":"building-trust-in-a-hybrid-remote-work-environment","status":"publish","type":"post","link":"https:\/\/hradev.connexionpoint.com.au\/?p=36811","title":{"rendered":"Building trust in a hybrid, remote work environment"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"36811\" class=\"elementor elementor-36811\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3480e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3480e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4924d2\" data-id=\"f4924d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d81605c elementor-widget elementor-widget-heading\" data-id=\"d81605c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">How can we improve how we interact with our colleagues in a hybrid\/remote working environment?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dffabff elementor-widget elementor-widget-text-editor\" data-id=\"dffabff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tOver recent years, the rise of remote work and virtual teams has accelerated. With such change in how we work, comes a need to increase our focus and change (improving) how we interact with our colleagues and manage employees. This new landscape creates unprecedented workplace challenges and opportunities. \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e183edf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e183edf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-872d3dc\" data-id=\"872d3dc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8264f0 elementor-widget elementor-widget-text-editor\" data-id=\"e8264f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Without regular social interactions between colleagues there is a reduced opportunity to demonstrate and support aspects of the employment relationship including psychological safety, competence, consistency, dependability, and integrity. A hybrid work model though presenting a reduction in physical and face to face contacts can be supported through virtual face to face contact such as the use of online platforms (such as teams and zoom amongst others) to have virtual conversations as an alternative to a telephone conversation. Every employee should have regular ongoing support in the remote workplace just as they would onsite surrounded by their colleagues.<\/p>\n\n<p>A lack of in person contact, social interaction, and communication, can lead to mistakes, mis-intent, or misunderstandings due to loss of social cues. It is more important for this reason that there are increased regular interactions and communication to ensure an employee is engaged and feels connected to the team.  <\/P>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a7fdecf\" data-id=\"a7fdecf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7de21c1 elementor-widget elementor-widget-image\" data-id=\"7de21c1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Remote-Working.jpg\" class=\"attachment-large size-large wp-image-36823\" alt=\"Remote work\" srcset=\"https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Remote-Working.jpg 500w, https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Remote-Working-300x300.jpg 300w, https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Remote-Working-150x150.jpg 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-27b97a0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"27b97a0\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Employee-Record-Keeping-2.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download our Remote Work Checklist<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fcd78b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fcd78b3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7e43844\" data-id=\"7e43844\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1862c14 elementor-widget elementor-widget-image\" data-id=\"1862c14\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Remote-Working-1.jpg\" class=\"attachment-large size-large wp-image-36828\" alt=\"\" srcset=\"https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Remote-Working-1.jpg 500w, https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Remote-Working-1-300x300.jpg 300w, https:\/\/hradev.connexionpoint.com.au\/wp-content\/uploads\/2024\/04\/Remote-Working-1-150x150.jpg 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8c2165a\" data-id=\"8c2165a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-08dc5f6 elementor-widget elementor-widget-text-editor\" data-id=\"08dc5f6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>With social workplace bonds changing, The State of the Global Workplace report found that 67 percent of Australian and New Zealander\u2019s surveyed were emotionally detached from their employment. Eleven per cent of those were reported as \u201cloud quitting\u201d, that they were actively disengaged, demonstrating a breakdown in trust between employees and their Employer.<\/p>\n<p>Many employees seek the positives provided by a hybrid or remote working arrangement including flexibility of the home-office location, and the genuine work life balance that working remotely (or in a hybrid manner) offers. For this reason, employers are considering new ways to overcome the challenges of the remote work environment and the constraints associated with that to enable and best support such ways of working, ongoing.<\/p>\n<p>Where there are little or no social cues, systems still remain imperative including more formalised structures, processes and metrics which can be implemented and maintained (and monitored) to support employees in forming and maintain trust in their workplace relationships. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-3471d21 elementor-widget elementor-widget-heading\" data-id=\"3471d21\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How can we improve how we interact?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e6af0ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6af0ef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ec78285\" data-id=\"ec78285\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc517b6 elementor-widget elementor-widget-text-editor\" data-id=\"fc517b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Amy C. Edmondson, Novartis Professor of Leadership and Management, says \u201ctrust must be explicitly and deliberately built in remote environments\u201d and that \u201ctrust and psychological safety must be paired with accountability, or a sense of psychological ownership and commitment to excellence, to generate effective performance\u201d.<\/p>\n<p>Ultimately, clear and consistent systems and regular communication and interactions, enable productive, consistent work output and support harmonious remote team relationships, improving the business outcomes and creating stability.<\/p>\n<p>This type of framework involves clear, concise, constructive, and regular communication between members of remote and hybrid working teams. This includes explanation of the workplace challenges and defining the shared responsibility for positive workplace outcomes and maintenance of healthy workplace interactions. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53c17c7\" data-id=\"53c17c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9fd3412 elementor-widget elementor-widget-video\" data-id=\"9fd3412\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/FNR5jhON2Ps&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-video .elementor-widget-container{overflow:hidden;transform:translateZ(0)}.elementor-widget-video .elementor-wrapper{aspect-ratio:var(--video-aspect-ratio)}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{height:100%;width:100%;display:flex;border:none;background-color:#000}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-wrapper{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .elementor-open-inline .elementor-custom-embed-image-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background-size:cover;background-position:50%}.elementor-widget-video .elementor-custom-embed-image-overlay{cursor:pointer;text-align:center}.elementor-widget-video .elementor-custom-embed-image-overlay:hover .elementor-custom-embed-play i{opacity:1}.elementor-widget-video .elementor-custom-embed-image-overlay img{display:block;width:100%;aspect-ratio:var(--video-aspect-ratio);-o-object-fit:cover;object-fit:cover;-o-object-position:center center;object-position:center center}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-custom-embed-image-overlay{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-custom-embed-image-overlay img{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .e-hosted-video .elementor-video{-o-object-fit:cover;object-fit:cover}.e-con-inner>.elementor-widget-video,.e-con>.elementor-widget-video{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09e99ec elementor-align-center elementor-widget elementor-widget-button\" data-id=\"09e99ec\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hradev.connexionpoint.com.au\/hr-services\/behavioural-profiling\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-454aa1f elementor-widget elementor-widget-text-editor\" data-id=\"454aa1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>Managing a remote or hybrid team can be challenging. It can often change the way in which the team operates and may impact systems of work. For support you can contact the team at HR Advice Online or for assistance with any HR matters, please contact us at advice@hradev.connexionpoint.com.au or 1300 720 004.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How can we improve how we interact with our colleagues in a hybrid\/remote working environment? Over recent years, the rise of remote work and virtual teams has accelerated. With such change in how we work, comes a need to increase our focus and change (improving) how we interact with our colleagues and manage employees. This [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":36841,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"pmpro_default_level":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[13],"tags":[80,690,691,83],"class_list":["post-36811","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-performance-management","tag-human-resources","tag-remote","tag-remote-workplace","tag-workplace","pmpro-has-access"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - 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